Shipping Policy
At cipis.shop, we are committed to delivering your purchases promptly and securely. Please review our shipping policy below for details on how we handle orders, shipping times, and costs.
1. Processing Time
- All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Times
- Standard Shipping:
- Estimated Delivery Time: [3-7] business days
Please note that these delivery times are estimates and may vary depending on your location and external factors beyond our control, such as customs processing delays.
3. International Shipping
- We currently offer international shipping to the following countries: [UNITED STATES] or Worldwide.
- International shipping rates vary based on the destination and will be calculated at checkout.
- Estimated Delivery Time: [7-14] business days, depending on the destination.
- Please be aware that international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. cipis.shop is not responsible for these charges if they are applied and are your responsibility as the customer.
4. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order’s progress using the link provided in the email.
5. Shipping Address
- Please ensure that the shipping address you provide is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately at [support@cipis.shop]. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.
6. Lost or Damaged Packages
- cipis.shop is not responsible for lost or damaged packages. However, if your package is lost or arrives damaged, please contact us at [Your Contact Email] with your order number, and we will assist you in resolving the issue.
7. Order Cancellations
- Orders can only be canceled before they have been processed for shipping. If you wish to cancel your order, please contact us immediately at [support@cipis.shop].